Risky Bulletin Newsletter
November 11, 2024
Risky Biz News: EU warns Temu to respect consumer protection laws
Presented by
News Editor
The European Union has told Chinese e-commerce giant Temu to follow consumer protection laws or face major fines.
The EU says Temu uses fake discounts, pressure selling tactics, forced gamification, and fake reviews to trick users into buying products from its online marketplace.
The company also allegedly displays incomplete or incorrect information about consumers' rights to return goods and receive their refund backs, and also hides contact details so customers cannot file complaints.